Hi! I am Aradhana
I am a Technical Program Manager
And help teams succeed
I love building high performing teams and help businesses by
spearheading strong program management.
Responsible for driving the integration of 2 platforms - www.hbomax.com and www.discoveryplus.com, into one platform. Led multiple programs end-to-end for backend services that ensured seamless registration and login journey for affiliate partner users to the new platform. Collaborated across engineering, SDK, clients(android,iOS), product and partner teams to ensure successful migration of 16million users from legacy platforms to new platform. Drive the OKR and KPI reporting, scrum ceremonies, technical design discussion and trade-offs, release management, and post launch support.
Tools: Databricks, JIRA, Confluence, Trello, Excel, Smartsheet, Lucid Charts, GitHub, Pagerduty
Technology: Go lang, React.js, Microservices, AWS, SQL, Grafana, Kibana
Orchestrated the end-to-end development and launch of a unified subscription model, fostering collaboration among cross-functional teams including frontend & backend. Leading the design phase with engineers, oversaw API development and rigorous testing. A phased release plan, prioritizing stability, ensured success for over 400 partners. Improved project efficiency by introducing streamlined communication channels that connected key stakeholders, C-suite executives, and teams across three timezones. This holistic approach epitomized my dedication to delivering results through meticulous planning & teamwork.
Tools: Databricks, Looker, JIRA, Confluence, Trello, Excel, Smartsheet, Lucid Charts, GitHub, Pagerduty
Technology: Go lang, React.js, Microservices, AWS, SQL, Grafana, Kibana
Oversaw end-to-end management of support and development projects, handling a substantial budget and a diverse cross-functional team across on-site and offshore locations. My leadership extended to the successful implementation of ITSM processes, streamlining technical operations and improving customer request efficiency. Meticulous analysis and reporting of support metrics led to a noteworthy reduction in mean time to resolution (MTTR), significantly enhancing the overall support quality. I exceeded process adoption targets through effective change management, fostering cross-functional alignment and collaboration. This strategic approach involved central governance cadences, the use of shared reporting dashboards, and regular meetings.
Tools: Snowflake, Marketo, Salesforce, Tableau, Asana, G-Suite, Trello, Excel, Slack Web Hooks
Technology: SQL, React.js, Python, REST APIs
Responsible for program management and led the 2pod structure team working towards business directions with clear goals. Managed Scaled Agile processes (Scrum & Kanban) across engnieering team including operations and marketing stakeholders, setting team goals and KPIs, helping team to achieve high performance by optimizing processes amd maintaining happiness index. Shared vision across all divisions (Product, Engineering, Operations, Marketing) by providing timely updates, visible metric dashboards and regular agile
Tools: JIRA, Pivotal tracker, Confluence, Trello, Excel, Crashylytics, Slack Web Hooks, Stripe & iPay88, Amplitude
Technology: Ruby on Rails, React.js, iOS & Android native, Kotlin (Android)
Led the entire project from hiring 6+ member team and people management to successful program management of CIM-olapic. Accountable for setting Kanban framework to achieve 2 day delivery with focus on maximizing WIP stream, reporting metrics to stakeholders and all stages of project management beginning with project definition (budget, timeline, scope) to project design (user stories, wireframes, prototypes, design) to project execution (development, QA). Conducted workshops for scrum and agile for new and existing engineering teams as Agile coach.
Tools: JIRA, Trello, Slack, Zoom, Excel, Google Surveys, Google Analytics
Technology: Adobe Creative Cloud, Photoshop
Build and manage the engineering teams across India, Nepal, Germany & Chicagos. Responsible for people management and project management by implemeting scrum and agile methodologies to seamlessely deliver quality product releases, managing stakeholders in global locations while workin on product roadmap, creating user stories, sprint plannings and timely sprint reviews. Responsible for change and risk management throughout the project lfie cycle. Released features like mobile and multilingual website, One click payment, subscription model and UX enhancements.
Tools: JIRA, Slack, Zoom, Excel, Google Analytics, Google tag manager
Technology: PHP, Jquery, Widgets, Multi-lingual, CDN, Apache
Bridging gap between technical team and business team by translating business requirement to technical specifications. Responsible for project requirement gathering, creation of user stories, acceptance criteria and system flow diagrams. Managing scrum processes, developing goals and KPIs by keeping focus towards business priorities. Working closely with design and business teams using design thinking to develop best user experience. Help-Full is a place where people of all ages give and get help, share skills and talents, and enjoy each other’s company. Identifies process improvements across the team to continuously improve overall project management support.
Tools: Trello, Slack, Zoom, Excel, Figma
Technology: PHP, Jquery, Angular JS, CDN, Apache
Lead the migration of old website from ASP.NET to Umbraco CMS as well as incorporate digital design language by moving to modular structure. Accountable for managing entire lifecycle of the project including requirements gathering, system design and architecture, scrum process and release plans. Prepare and conduct user interviews, recording detailed feedback into product lifecycle. Ensure the quality and delivery of project SLA’s by partnering with cross-functional teams across engineering, DevOps and backend teams, and incorporating shared stakeholder vision into roadmap by spearheading processes across design, product and marketing teams.
Integrations: Marketo, Salesforce, NewRelic
Platforms: Jquery, ASP.NET, Apache, Amazon AWS
Conceptualize the idea of ‘Your Pocket Stylist’, a lifestyle application that provides personalized recommendations based on artificial intelligence using user’s preferences, taste, social interactions, social fashion trends and their physical wardrobe turned online. Developed business case, team structure and project plan, sample Entity relationship diagram. This is an idea at concept level with enough secondary research and business research done needed at this level. Various models and tools were used to drive EBTIDA and business drivers as well as value analysis to derive customer values.
Tools used: Excel,Gsuite, Mural, Whimsical, Lucidchart
Models: Business canvas model, SWOT analysis, Goals Grid, PEST analysis
Led the successful launch of max.com by integrating 400+ US partners through five cross-functional programs, resulted in seamless onboarding for 16 million affiliate users on a microservice-based backend platform. Improved revenue recognition accuracy through a unified affiliate subscription model. Led end-to-end platform integration with databricks from producing PRDs, Epics, user stories to coordinating with cross-functional teams and oversee the development, verifying the solution with engineers and post-launch support.
Led comprehensive support and development programs with substantial budget and cross-functional teams. Implemented ITSM processes for efficient customer support. Achieved significant mean time to resolution reduction through metrics analysis. Surpassed process adoption targets ahead of schedule via effective change management. Fostered program optimization through cross-functional collaboration and streamlined governance.
Built & develop 15+ personnel Engineering team for Web & mobile apps with program management across 4 countries. Maximizing business value with scrum (later Kanban) by establishing 2 POD structure, including CI/CD and streamlining processes across company
Established 4 cross-platform project teams across 3 countries.
Member of the leadership team in Identity space to take strategic and business decisions for affiliate users & platform development.
Member of the core leadership team to take strategic and business decisions in Monotype India.
- CSM - ScrumAlliance
- CSPO – ScrumAlliance
- Usability Analyst - HFI
Coached tech, operations and marketing teams for Scrum / Kanban in Monotype & Kaodim.
Agile methodologies, SDLC, Risk & change management, Team building & mentoring, Stakeholder engagement.
Software Architecture, Data analysis, Databases, OAuth, Big Data, Wireframing, Usability testing, Product strategy
AWS, Google Analytics, SQL, Tableau, Databricks, Smartsheet, HTML/CSS, jQuery, Python, JIRA, Trello, Asana,Confluence
These times are tough, especially for the fact that it is not welcomed and everyday news makes it difficult to keep the focus on the good.
Scrum is a lightweight framework designed to help small, close-knit teams of people develop complex products. This is not designed for technology only, you can use scrum...
These interviews are a little different from traditional interviews where the purpose is not hiring or selling your profile but to get information about their “experience”.